Shipping & Returns

Shipping options, delivery estimates, and any return eligibility are shown at checkout and in your order confirmation.

Before you order

Because jadeite pieces can vary in value, size, and availability, please review the terms shown for the specific item before completing your purchase. If you need confirmation about delivery timing or return eligibility, contact us first.

Questions about an order

Email info@nuwajade.com with your order number and we will review the available details.

We are continuing to refine our shipping and return information as the catalog is prepared for launch. The terms displayed at checkout are the terms that apply to your order.